Banner Health (Corporate) - IT Customer Relation-Non Acute
2901 N Central Avenue
City & State
Administrative / Clerical
Banner Health is looking for an IT Congierge Specialist to join their team at the Banner Health Corporate Center Phoenix Plaza, located on Thomas and Central in Phoenix, AZ. This position will be the primary point of contact for enterprise Banner workforce to manage IT requests, workflow of customer service activities and the responsibility for providing user support for assigned IT activities. This position is responsible for managing and ensuring timely customer interactions.
The ideal candidate will have the below qualifications:
Project Management experience
Exemplary Customer Service skills
This position has the potential to work remotely after 6 months.
About Banner Health Corporate Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
About Banner Health Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position provides high quality customer service to the hospital communities in relation to all information technology functions and will assist the team members in the role of managing and coordinating projects assigned to the facility. Position activities include attending routine facility project meetings and participating in the support of major information technology and facility driven projects.
Attends routine facility project meetings; participating in the support of major information technology and facility driven projects to ensure proper support and assistance; and proposing solutions to meet needs or exceed customer service expectations.
Prioritizes, directs and schedules customer requests and routine assignments. Ensure that appropriate resources are deployed
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system incl...udes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many locations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.