This position provides leadership, vision and direction to promote excellence in patient care, practice efficiency and strong financial stewardship. This position is responsible for directing, planning, and coordinating clinical activities and programs for designated areas, ensuring clinical activities are efficient, effective, and appropriately support the organizations multidisciplinary, patient-centered focus. This position may also have overall responsibility for providing leadership, direction, and administration of medical management, as well as the integration, coordination, and improvement of clinical care and patient safety for designated healthcare operations. This position serves as a member of the clinical leadership team at the system level, building and supporting effective collegial relationships with applicable internal and external stakeholders and ensuring optimal operating effectiveness and strategic positioning.
Oversees and directs the human resources cost, development and growth functions. This includes reviewing and approving personnel actions including recruitment, selection or promotion of staff, evaluations, salary determinations and disciplinary actions. Leads and collaborates in the recruitment, hiring, and orientation of assigned staff. Evaluates the performance and professional competence of assigned staff as appropriate. Develops and mentors staff to promote professional excellence and growth. Fosters teamwork and creates organizational capacity for innovation, creativity and critical thinking by providing staff with authority, accountability, training, information and resources to achieve their full potential.
Serves as a key member of the team responsible for shared oversight of the overall operation of designated areas of responsibility, which includes overseeing the development, implementation, and effectiveness of the clinical vision, strategy, focus, and short and long-range goals and objectives in support of the growth and success of the organization. Coordinates and supports the development of applicable pathways, guidelines, benchmarks and metrics. Oversees the development and ongoing promotion of educational offerings and opportunities. Reviews applicable analyses and reports to evaluate program progress.
Communicates with clinical and administrative leadership, physicians and staff to ensure that clinical operations are aligned with the overall vision, strategy, and focus of the organization. Oversees and/or directs the development and implementation of entity-wide policies, procedures and programs aligned with stated goals and objectives. Ensures compliance with applicable Federal and State regulations and established organizational policies and procedures. Works collaboratively with senior management to evaluate and maximize the effectiveness of care delivery, patient safety, and related operational metrics. This may include leading care management activities to improve patient safety, provide patient-centered, appropriate and timely care, reduce inappropriate variation, implement evidence-based standards, enhance efficiency and throughput, and evaluate innovative clinical methods and opportunities.
Maintains overall accountability for the development, management and adherence to budget. Participates in the annual update of financial statements and documents. Ensures organizational fiscal standards and expectations are met. Participates in philanthropic activities and public speaking engagements, as appropriate.
Works in collaboration with other clinical and operational leadership teams. May serve on system committees. This also includes developing the system-wide vision, strategy, and clinical and operational performance in collaboration with other key stakeholders across the company.
Ensures and fosters a high level of collaboration within a highly-matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Champions, models, and promotes service excellence philosophies and behaviors at the facility, regional, and system levels to enhance the overall patient experience.
Functions as an integral member of the designated healthcare operations and system leadership teams, serving in an advisory capacity to applicable staff. In collaboration with leadership team members, directs and provides oversight regarding the strategic development, implementation, and maintenance of strong, comprehensive clinical and/or operational services and programs that meet system-wide organizational growth initiatives and the needs of patient populations in the community. Fosters the development and implementation of workforce initiatives effectively. Leads and influences change at the local, regional, and system levels.
Along with other members of the leadership team, promotes financial stewardship and clinical excellence for the designated healthcare operations in both operational and capital acquisition processes, as needed. Allocates financial, information, and human capital for improvement activities, ensuring the efficient delivery of cost effective services to patients, physicians, and hospital departments. Establishes performance measures, assesses and evaluates operations, and works with department management to assure efficient and effective delivery of services.
Doctor of Medicine.
Board Certification in respective specialty/discipline. Must possess or be eligible to obtain a current State license to practice medicine and be eligible for medical staff privileges.
Level of expertise typically gained through five years of experience in progressively responsible clinical practice leadership positions, including prior experience as a physician leader, for example a Medical Director or CMO for a large multi-specialty group practice, physician practice management organization, hospital/hospital system, or health plan. Experience with hospital organized medical staff, managed care organizations, and continuous quality improvement activities preferred. Proven experience and track record of predicting the futuristic relevancy and applicability of innovative industry trends, both technological and programmatic. Proven track record leading physician groups, including group facilitation, leadership development, team-building, performance management, and driving cultural change. Experience working with physicians to strategize and develop measurable improvements the quality of clinical care and patient satisfaction. Proven experience implementing a continuous improvement culture. Experience implementing and maintaining a patient-centered, healing culture. Proven track record of partnering with medical staff to achieve desired facility-specific and organizational outcomes. Knowledge of modern national trends in hospital technology, quality and patient safety. Skilled in effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail; coaching and developing direct reports and/or other employees by providing open and honest feedback that results in enhanced performance outcomes; establishing, pursuing, and monitoring appropriate process and outcome measures for key initiatives utilizing a systems perspective; evaluating the processes by which clinical care and patient services are delivered, identifying areas for of opportunity, setting standards for outcomes, developing appropriate systems to monitor outcomes, and overseeing the implementation of process improvements; quickly assessing and assimilating industry trends in order to act quickly and appropriately to changing environmental factors; influencing others and translating strategies into actions; motivating physicians and building teams; influencing physician behaviors; partnering and problem solving with physicians and administrative leaders within multiple clinical areas and among members of the medical staff; navigating a highly-matrixed organizational structure with skill and efficiency; analyzing complex financial/statistical data; maintaining a high level of organization with strong attention to detail in order to respond quickly to varying situations. Excellent human relations, organizational and communication skills are essential.
Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive; motivational; able to make rational decisions in difficult situations; inspirational; honorable; confident; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with teams; good listening; nonvolatile; values multiple disciplines; and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees and physicians.
Additional related education and/or experience preferred.
Internal Number: 210897
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.