This position has overall accountability for providing leadership, direction, and administration of day-to-day operations for a designated Banner-University Medical Group market, while maintaining a high level of visibility at the entity, Division and System levels. Provides direction and leadership accountability for Executive Directors and Department Administrators and overall leadership responsibilities including oversight of daily operations. Serves as a member of the executive leadership team at the entity and Division levels as well as strategic planning and new business development
This position has overall accountability for providing leadership, direction, and leadership accountability for the Executive Directors and Department Administrators. Partners with Institute leadership to oversee and facilitate growth initiatives and operations for a designated BUMG market, while maintaining a high level of visibility at the entity, Division, and System levels.
Provides leadership, supervision, guidance, and development for staff, articulating and demonstrating an expectation for continuous quality improvement, as well as continually supporting and exhibiting company values and service standards. Identifies talent, provides growth opportunities, and mentors staff.
Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, patient safety, and patient satisfaction. Supports a patient-centered, healing environment. Champions, models, and promotes service excellence philosophies and behaviors at the entity, Division, and System levels to enhance the overall patient experience. Promotes and models positive relationships amongst various entities.
Encourages the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize results. Partners with the Chief Nursing Officer to ensure operations are in compliance with legal and regulatory requirements. Fosters an environment that focuses on processes and outcomes.
Promotes a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Partners with Department Chairs to provide oversight of the financial and operational performance in its clinical practices, research, education, and training activities. Partners with Institute leaders to support growth and operations.
Functions as an integral member of a designated BUMG market Operations, Division, and System leadership teams and serves in an advisory capacity. Directs and provides oversight regarding the strategic development, implementation, and maintenance of strong, comprehensive clinical and operational services and programs that meet system-wide organizational growth initiatives and the needs of patient populations in the community. Leads and influences change at the entity, Division, and System levels. Provides leadership and actively participates in the development and implementation of strategic, tactical, program, and operational planning.
Promotes financial stewardship and clinical excellence for the entity/campus in both operational and capital acquisition processes. Allocates financial, information, and human capital for improvement activities, ensuring the efficient delivery of cost effective services to patients, physicians, and BUMG clinics. Establishes performance measures, assesses and evaluates operations, and works with the leadership team to assure efficient and effective delivery of services.
Strong knowledge of healthcare operations as normally obtained through the completion of a Masters Degree in Business, Health Services Administration, or a related field and a minimum of ten years of progressively responsible managerial experience in applicable area(s) of position responsibility.
Experience implementing high quality services and programs in a healthcare environment. Proven track record of partnering with medical staff to achieve desired facility-specific and organizational outcomes. Proven experience in leading fiscally sound, profitable, efficient, and responsible healthcare operations, particularly in clinical, professional, and support programs. Strong financial and business acumen. Knowledge of budgeting and forecasting methodologies. Knowledge of modern national trends in hospital quality and patient safety. Skilled in effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail; coaching direct reports and/or other employees by providing open and honest feedback that results in enhanced performance outcomes; setting and pursuing aggressive goals that demonstrate a strong commitment to organizational success; effectively allocating resources in order to accomplish projects; quickly assessing and assimilating organizational and industry financial dynamics in order to act quickly on new initiatives; negotiating win-win scenarios with outside vendors/partners while representing the organization in the best possible light; developing collaborative relationships with physicians, joint-ventures, strategic partners, and/or other applicable parties; maintaining a high level of organization with strong attention to detail in order to respond quickly to varying situations. Excellent human relations, organizational and communication skills are essential. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive; motivational; able to make rational decisions in difficult situations; inspirational; honorable; confident; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with teams; good listening; nonvolatile; values multiple disciplines; and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees and physicians.
Active American College of Healthcare Executives (ACHE) membership.
Additional related education and/or experience preferred.
Internal Number: 210898
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.