This position provides managerial and clinical support to all registry staff and patients served by registry staff. Supervises all registry employees across the region and participates in selection, orientation, counseling, evaluation and staff scheduling. Responsible for staff competencies. Has responsibility for the provision of high quality, safe and cost effective patient care, environmental control and customer service. Inspires leadership skills in all professional disciplines.
Facilitates patient centered care necessary and appropriate for the wide variety of patient populations and disciplines served by registry professionals across the region. May collaborate with case management for care management. Maintains own clinical competencies in order to mentor staff to improve clinical performance and problem solving skills.
Provides leadership by demonstrating effective communication skills, problem solving, and conflict resolution in the management of the assigned services for both internal and external customers. Utilizes proactive conflict resolution skills. Collaborates with facility-based management to investigate and address concerns and facilitate resolution of issues related to provision of care via registry staff.
Promotes professional development within the delivery of care and serves as a professional resource person to patients, families, physicians and staff in interpretation of departmental/hospital/system policy, facilitating medical and nursing care, and utilizing appropriate resources.
Conducts personnel actions including staff selection/hiring, performance evaluations/competencies, salary determination, promotions and disciplinary actions, and staff development.
Supports change and participates in the development, interpretation, implementation and evaluation of the goals/objectives and quality management activities of the department. Participates in goal setting and implementation of those goals. Acts as a change agent. Seeks and utilizes input from staff affected by change and assist them through transitional phases and processes.
Develops, monitors and implements quality improvement initiatives and activities. Serves as a project manager as needed. Recognizes and ensures compliance with regulatory agencies and laws (JCAHO, OSHA, Safety, etc.).
Manages patient care activities within the budgetary guidelines of the department/system. Utilizes financial management by monitoring appropriate fiscal monitoring of resources, equipment and supplies. Adjust staffing to meet changing workload projections.
Must possess a strong knowledge and understanding of healthcare management as normally obtained through the completion a bachelors degree in nursing or related field.
Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
Requires demonstrated leadership ability and at least 3 years clinical experience. Requires demonstrated ability to build and maintain effective communication and working relationships with staff, physicians, patients and their families.
Master's degree in healthcare is preferred.
Additional related education and/or experience preferred.
Internal Number: 212920
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.