Job Posting : Oct 12, 2018, 8:20:49 PM Closing Date : Oct 27, 2018, 4:59:00 AM Full-time A.M. P.M.
Posting Salary : COMPETITIVE
Organization: Health and Hospital Systems
Location: Be havioral Health
Working closely and directly with the Physician Leader, plans, directs, organizes, and controls activities within a Cook County Health and Hospital System (CCHHS) community health center and/or for service line. Oversees all aspects of center operations and provision of patient care services including management of clinical, administrative and interdisciplinary staff, patient access and flow, resource allocation and the quality service delivery for assigned area. Is accountable for staff management, financial performance, labor productivity, adherence to patient access and practice standards, quality improvement, and regulatory compliance.
Responsible for effectively and independently initiating, delegating, supervising and monitoring functions within the center, including resource allocation, work assignments, determination of daily work priorities and actions required to meet deadlines and resolve problems.
Responsible for 24 hour administrative management accountability and day-to-day management of multi-provider group(s) practices or service line. Establishes collaborative partnership with physician site leadership to achieve system goals and objectives for the practice or service line. Works with Nursing leadership on implementation of approved clinical practices and standards.
· Reviews routine and ad-hoc reports that provide information on practice volumes, cycle time, provider productivity, fiscal year (FY) statistics, sharing information with staff.
· Provides adequate staffing coverage on a daily basis—prepares and posts schedules in timely manner.
· Monitors vacancy and turnover rates – develops action plans to meet daily requirements that provide appropriate standard of care.
· Handles Patient Complaints and initiates Recovery; documents, tracks patient concerns and conducts patient interviews and follow-up.
· Monitors Press-Ganey data regularly. Reviews and disseminates to staff with subsequent plans to improve the patient experience.
· Ensures that patient care is delivered within CCHHS established service standards, regulatory requirements and professional standards of care.
· Ensures that staff is oriented, trained and competent to provide excellent patient care and service.
· Tracks clinical performance indicators and develops action plans.
Bachelor's degree from an accredited college or university is required . ( Must provide official transcripts at time of interview)
Five (5) years supervisory or management experience in a health care environment or clinical practice is required.
Travel to various Cook County Health & Hospitals System work sites is required.
Ability to work flexible schedules, including evenings and weekends is required.
Three (3) years' experience as a Registered Nurse with a Bachelor of Science degree in Nursing from an accredited college or university is preferred.
Master's degree from an accredited college or university is preferred.
Five (5) years of clinical practice experience is preferred .
Previous work experience in a union environment is preferred.
Certification in one or more of the following areas is preferred :
Certified Medical Manager
Certified Physician Practice Manager
Certified Medical Practice Executive
Certified Medical Office Manager
Certified Administrator in Physician Practice Management
Bilingual in English and Spanish is preferred .
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must :
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question,
The Cook County Health & Hospitals System’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County. CCHHS is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCHHS is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan and enhancing the patient experience.