This position assists with the development of education/training materials, conducts and coordinates training and development of Health Information Management staff and other Banner staff as appropriate, including physicians/providers, and provides technical staff training in the usage of information systems components of the medical records database system. Creates and maintains all department training materials, tools and/or records. Conducts new hire skill assessments, department specific orientation, and initial training for work tasks and functions. Provides continuing education and annual regulatory updates.
Assesses and identifies skills, competencies and areas of learning and instruction needed for new hires, staff and department management. Assists with the development of education and training within specified area, which may include preparation of related educational materials.
Plans and coordinates the orientation programs for new hires to provide an introduction to the department and facility, to define employment expectations and standards, to provide prerequisite knowledge required, and to train in the basic job skills.
Develops and maintains an education calendar and individual continuing education and orientation record for each member of the assigned work group. Develops and conducts programs with educational materials, procedures and exercises that are task/function specific using a variety of learning and evaluation strategies for all staff.
Provides for onsite support of trainees, and acts as a knowledge resource for all staff. Problem-solves and troubleshoots issues involving HIMS electronic applications. This may include monitoring and reviewing clinical documentation to ensure that clinical coding is accurate for proper reimbursement and that coding compliance is complete.
Works in regional/system-wide teams to develop Health Information Management Systems and Services educational materials and activities, and promotes standardized practices throughout the region and/or company.
May collect and/or coordinate the collection of data, compile reports and graphs and present findings at Medical Staff Committee meetings, Clinical Documentation Specialist meetings and/or other appropriate department, facility and system level meetings. May also coordinate and perform clinical pertinence and inter-disciplinary chart reviews, ensuring the reviews meet government and regulatory standards.
Maintains a current knowledge relating to Health Information Management Systems by attending educational workshops/conferences, reviewing professional publications, establishing personal networks, and/or participating in professional societies. This may also include performing ongoing research to ensure compliance with clinical documentation and/or regulatory guidelines and standards.
Must possess a current knowledge of business and/or healthcare as normally obtained through the completion of a bachelors degree in business administration, healthcare administration or related field, plus advanced training in Health Information Management requirements and systems and in adult learning principles.
In the acute care coding environment, requires a Registered Health Information Administrator (RHIA), Registered Health Information Technologist (RHIT) or Certified Coding Specialist (CCS) in an active status with the American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC). In the ambulatory coding environment, requires Certified Professional Coder (CPC) certification or Certified Coding Specialist-Physician (CCS-P), with RHIA, RHIT or CCS certification preferred.Requires the knowledge typically acquired over three or more years of work experience in healthcare information management. Must be well versed in regulatory requirements for medical record documentation, as well as Medical Staff Rules and Regulations where applicable. Must have demonstrated education and training skills. Medical terminology and an understanding of the laws and regulations associated with medical records functions are required. Must be able to function as part of a team, using effective interpersonal and instructional skills. Must possess excellent written, verbal, and customer service skills, and have the ability to conduct educational needs analysis and to teach effectively to a wide range of comprehension levels.
Must be proficient in the use of common office and presentation software and have an advanced knowledge and experience with computer healthcare applications and hardware.
Previous training/teaching experience and customer service education experience preferred. Creativity and knowledge of adult learning principals preferred.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.