This position responds to phone calls related to poisoning, drug identification and information, referrals, under the direct supervision of designated certified health professionals in the Poison Center. This includes follow-up calls on poison exposures, as well as providing poison prevention education to callers and other appropriate tasks
Responds to phone calls under the direct supervision of a designated certified health professional. Complies with all Poison Center policies, procedures, and treatment guidelines with referral of all calls outside the scope of their position to the professional..
Coordinates calls such as requests for drug/medication identification and information, poison and poison prevention information, lower acuity poisoning calls such as uncomplicated bites and stings, and designated calls received on county health department lines or the Post Exposure Prevention line.
Uses clinical judgment to appropriately evaluate, provide information or treatment recommendations to caller, and reassess and refer caller to the professional, as necessary.
Provides poison prevention education to callers by telephone and/or written poison prevention materials.
Provides follow-up as appropriate to callers after a poison exposure as directed by a professional.
Maintains accurate and complete documentation of each call in the data collection system.
Knowledge of pharmacology, toxicology and/or medical terminology as normally acquired through the completion of an Associates degree.
Two years of health care field experience required. Must be fluent in usage and understanding of basic medical terminology
Additional related education and/or experience preferred.
Internal Number: 260516
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.