Surgery Scheduler Sports Med

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Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's a lofty goal, but it's one we're committed to seeing through. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you. Apply now.

TOCA at Banner Health is at the forefront of the Integrated Service Model. We are committed to continually improving our delivery of orthopedic care to meet the needs of our patients. Our Board-certified & Fellow-trained Physicians specialize in: Fracture Care, Joint Replacement, Sports Medicine, Physical Therapy, Hand Therapy, Digital X-Ray, MRI, Bracing & Orthotics, and more!! By utilizing the most innovative procedures and true state-of-the-art technology, our staff of general orthopedists and sub-specialists have earned a reputation for providing consistent specialized orthopedic care. TOCA's reputation is built on treating each patient's specific needs, which is one of reasons why we are the choice of primary care physicians and performance athletes throughout the Valley (Tempe, Scottsdale, Phoenix, and Glendale). We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University.

TOCA at Banner strives to push boundaries, challenge the norm, and come up with ways to make health care easy for our patients and for our staff. The clinic is conveniently located in the Biltmore area . If you are looking to be challenged, work with a large team that is focused on getting the absolute best results for patients, then TOCA at Banner Phoenix/Tempe is just the place to start or continue your journey in healthcare. As a Surgical Scheduler for a shoulder and elbow surgeon and PA , you will be able to use your experiences with scheduling appointments for surgical procedures and specialty testing. This includes obtaining necessary authorizations, pre-certifications, and/or referrals. A career with TOCA at Banner is great if you are just starting out; or have many years' experience. Everyone at Banner contributes to our patients lives! Our team is like a family and we help one another, empower one another to make decisions, and encourage natural talents so each member can grow.

This role works out of the Biltmore location.

Work schedule:

Monday, Wednesday, Friday 7:30am- 5pm

Tuesday, Thursday 8:00am- 5:00pm (very flexible)

Locations for this role: ( working with one provider-following them when they are at each location )

2222 E. Highland Ave. Suite 300. Phoenix, AZ 85016

5002 S. Mill Ave. Tempe, AZ 85016

9377 E. Bell Rd. Suite 231 Scottsdale, AZ 85260

18700 N. 64th Dr. Suite 205 Glendale, AZ 85308

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

POSITION SUMMARY
This position is located in a medical clinic or physician's practice and coordinates the scheduling of appointments for physicians in the practice or surgical procedures, diagnostic tests, physical therapy, pain management, and other special tests as directed by physicians. This position is also responsible for obtaining necessary authorizations, pre-certifications and/or referrals.

CORE FUNCTIONS
1. Provides customer service for patients, families, hospital scheduling departments, and other physician's offices. Acts as a resource to resolve room availability conflicts.

2. Receives physician's orders and completes patient registration. Obtains necessary authorizations, pre-certifications and/or referrals. Works closely with the billing department to ensure accurate coding for all charges.

3. Schedules and re-schedules patients as necessary. Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.

4. Answers incoming calls, which may include screening calls, taking messages and providing information to patients, physicians, providers, hospitals and staff. Documents correspondence in the patient's medical record. Updates demographic and insurance information in the practice management system.

5. Assists physicians in examination room when required. Assists front office in answering phones, scheduling appointments, taking messages, prescription refills, locating information and other related duties when necessary.

6. May have supervisory accountability and/or provide direction to support staff.

7. This position has the responsibility of assuring efficient scheduling and workflow of the operation while maintaining outstanding customer relations. Interacts with patients, physicians, third party payers, vendors, registration and central scheduling staff, medical records, billing, and clinical staff.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

The position requires skills normally gained with 2 years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills.

Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling.

PREFERRED QUALIFICATIONS

Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments.

Additional related education and/or experience preferred.