Find your path in health care. We want to change the lives of those in our care - and the people who choose to take on this challenge. If you're ready to change lives, we want to hear from you.
The Complete Care Department is comprised of a unique team that helps members facing social determinates of health issues. The team engages in community activities creating collaborative partnerships with health plan providers and community stakeholders. The team is diverse, with some team members having lived experience. The Associate Director of Children's System of Care position allows for an exciting opportunity to lead a talented team and impact integrated programs that serve children and families throughout Arizona. This position plays a key role in a collaborative and member-focused health care environment.
The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. If you're ready to change lives, we want to hear from you.
Banner Health Network (BHN) is an accountable care organization that joins Arizona's largest health care provider, Banner Health, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BHN, known nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to keep members in optimal health, while reducing costs.
POSITION SUMMARY This position works within the Banner University Health Plan Complete Care program and is responsible for oversight of physical, behavioral health, and integrated programs for members birth through 20 years of age and oversees the children's integrated healthcare service delivery system. This role is responsible for managing the Child System of Care team who ensure cross-system collaboration and coordination around services and resources for children, youth and families.
CORE FUNCTIONS 1. Provides direct oversight of Child System of Care to ensure coordination of care with system stakeholders and engage in substantial community and provider outreach. Participates in Neighborhood Network Advisory Committees.
2. Develops programs to address barriers to delivery of healthcare services and facilitate processes and activities targeted to meet the unique needs of children and families involved in complex systems (e.g. child welfare, juvenile justice, developmental disabilities, special education).
3. Implements structures for coordination and continuity of care between physical and behavioral health for all children across varying levels of acuity. Builds and ensures sustainability of SOC communities particularly with children in child welfare in mind.
4. Develops a shared infrastructure to coordinate efforts toward the common goals of safety, permanency, and well-being; and ensures the availability of a high-quality, evidence-based practices designed to support families and protect children from maltreatment, while promoting their well-being and stability in a permanent home.
5. Collaboratively develops and reports on key outcome indicators and other regulatory deliverables related to children's healthcare. Works with Neighborhood Networks and the Quality Management department to develop and implement fidelity monitoring mechanisms for various evidence-based practices related to the delivery of effective whole person care for children and their families. Works with internal teams to ensure that Value Based Purchasing mechanisms include a focus on appropriate key infrastructure, process, and outcome measures.
6. Works with Neighborhood Networks to identify and respond to community health needs while developing and implementing strategies that positively impact social determinants of health. This includes developing effective interventions and programs to respond to the need of special populations including members with special healthcare needs and/or chronic health conditions, partnership with Centers of Excellence, and the development of incubators to drive innovations - especially related to children and families that are DCS involved, children with a qualifying Children's Rehabilitative Services diagnosis, autism spectrum disorder services for children and their families, juvenile justice involved children, and children whose parents are justice involved.
7. Works closely with the Complete Care Management team to provide guidance and consultation related to specific member needs.
8. Facility and community based while remaining within budgetary allowances. Internal customers: BUHP Executive Management Team and other departments within the BUHP. External customers: AHCCCS, Families, Members, community agencies, juvenile justice partners, Department of Child Safety, advocacy groups, and providers (Neighborhood Networks). Will represent health plan across multiple external stakeholder groups, must make decisions independently in line with established guidelines and procedures. The Child System of Care Sr Mgr will supervise Child System of Care staff, as necessary to effectively monitor regulatory and operational deliverables, while also offering leadership to the entire organization as it relates to Child System of Care
Knowledge, skills and abilities as normally obtained through the completion of a Master's degree in Social Work, Counseling, Behavioral Health or other Healthcare related field.
Five years of experience in Healthcare, Case/Care Management, Clinical Management, Utilization, Quality management or Medical Management, including 1-2 years of leadership experience. Excellent interpersonal skills and exceptional organizational abilities. Must be able to communicate effectively with others by speaking, reading and writing. Relies on extensive experience and judgment to plan and accomplish goals.
Experience in Arizona Medicaid environment.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.